based on 9 reviews
I rely on Bruce and his team for every hardwood floor refinishing project I do! Everyone that comes in my homes are stunned by how great the floors look. Bruce also provides great advice, but will ultimately stain the floors whatever color you want. I would recommend Bruce and his team to anyone that wants a great floor refinishing!!
Bruce's team at Premier Floor Refinishing did a wonderful job at a rental property we were fixing up. He communicated his expectations for the job and listened to ours, gave pricing options and followed through on his timeline for getting the floors done. We appreciated his professionalism and attention to detail, and will certainly call them in the future! Thank you very much for a job well done... More
Bruce's team at Premier Floor Refinishing did a wonderful job at a rental property we were fixing up. He communicated his expectations for the job and listened to ours, gave pricing options and followed through on his timeline for getting the floors done. We appreciated his professionalism and attention to detail, and will certainly call them in the future! Thank you very much for a job well done. Less
Premier Hardwood Floors did an outstanding job refinishing our kitchen floor! Bruce Backer (Owner) worked with us to color match the resurfaced area; his crew were professional, efficient, thorough, and on time. The job was started and finished as promised. The pricing was not only fair it was more than competitive. Over the several days that were needed to finish the job the men on the crew wer... More
Premier Hardwood Floors did an outstanding job refinishing our kitchen floor! Bruce Backer (Owner) worked with us to color match the resurfaced area; his crew were professional, efficient, thorough, and on time. The job was started and finished as promised. The pricing was not only fair it was more than competitive. Over the several days that were needed to finish the job the men on the crew were polite, informative, and very respectful of our property. It was evident that they were proud of their work and craftsmen. I would recommend them wholeheartedly and know that I would reengage their services if needed again in the future. Thank you for being thorough and making a a difficult job manageable! Less
I am extremely happy with my floors! I love the color that we chose and the satin finish looks great. Bruce was extremely responsive, always replying within one day and showed up when he said he would. He was also very knowledgeable and happily answered my many questions. They do not accept credit cards and require half the payment up front then the other half after all work is complete and you a... More
I am extremely happy with my floors! I love the color that we chose and the satin finish looks great. Bruce was extremely responsive, always replying within one day and showed up when he said he would. He was also very knowledgeable and happily answered my many questions. They do not accept credit cards and require half the payment up front then the other half after all work is complete and you are satisfied. We had one spot where a piece of carpet fuzz had stuck to the poly coating and Bruce had it fixed the very next day. They are a floor refinishing company but do not do any floor installation work though they do offer trim installation. I would suggest installing any transition pieces or trim yourself or hiring a separate handyman to perform this finishing work. Compared to my beautiful floors, the trim work was not nearly as well done, but overall I definitely recommend Bruce and his team. Less
Floor stain too dark, contractor refinished then again in one day (3 coats per invoice) edges still have dark splotches all along baseboards and doorway. The owner told me that it could not be fixed and that the stain and boards’ variation was the reason, although the floors run up to the baseboard where the stain is dark. He walked away from the job and I will now have to pay someone else to fix... More
Floor stain too dark, contractor refinished then again in one day (3 coats per invoice) edges still have dark splotches all along baseboards and doorway. The owner told me that it could not be fixed and that the stain and boards’ variation was the reason, although the floors run up to the baseboard where the stain is dark. He walked away from the job and I will now have to pay someone else to fix them. Costing me time and double. I have spoken to several floor contractors who say that it is not a quality job and that they would sand and restain. He refused to send his foreman back (who had come out to fix the first job where they stained it too dark, it was to match grey downstairs floorboards. The foreman did the stairs and they look good but the subcontractors did the upstairs without sanding the edges. The also left rough wood around the hallway spindles where they scraped it with metal and didn’t bother to sand. It is nicked and rough. Less
Premier did a great job; the floors look beautiful!
I had a great experience. Bruce was knowledgeable and very friendly. He made great recommendations and the best approach to refinish my red oak floors. He came back to check on the quality several times He took the initiative to send the finishers back twice to add extra coats of finish until he was happy with the end result. I even asked him to move up the work 3 weeks prior to our originally ... More
I had a great experience. Bruce was knowledgeable and very friendly. He made great recommendations and the best approach to refinish my red oak floors. He came back to check on the quality several times He took the initiative to send the finishers back twice to add extra coats of finish until he was happy with the end result. I even asked him to move up the work 3 weeks prior to our originally scheduled dates and he squeezed us in. Great service. Great end result. Highly recommended! Less
I had a terrible experience with Premier.. I would not recommend this company They broke things in the house... They stole food out of the cabinets, helped themselves without permission to all my bottled water, Gatorade and even twisted tea (Alchol) Also an unopened bag of lollipop, two of which they left the trash on the floor. I had asked repeatedly for them to remove the trash they had accumul... More
I had a terrible experience with Premier.. I would not recommend this company They broke things in the house... They stole food out of the cabinets, helped themselves without permission to all my bottled water, Gatorade and even twisted tea (Alchol) Also an unopened bag of lollipop, two of which they left the trash on the floor. I had asked repeatedly for them to remove the trash they had accumulated but was given an excuse every time, finally after a week they did it to their standard but certainly not mine. I spoke with the owner about all these issues to which he just made excuses and then tried to blame me for turning off my own water and power. Which I had no way of doing, his workers just blew fuses and chose not to fix it. I unfortunately had to chose one star to place this rating although I would not have given them any. Less